Privacy policy

Privacy Policy

At TOOREAL, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal details such as your name, phone number, email address, shipping address, and billing information

Order related details including products purchased, order history, and payment method

Technical information such as your IP address, browser type, device information, and pages visited on our website

We only collect information that is necessary to provide our services and improve your shopping experience.

How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate with you regarding your orders, inquiries, or customer support requests

Provide updates, promotions, or marketing messages if you choose to receive them

Improve our website, products, and customer experience

Prevent fraud, misuse, or unauthorized activity

Sharing of Information

TOOREAL does not sell, rent, or trade your personal information.

We may share your information only with trusted third parties who assist us in operating our business, such as:

Payment processing partners

Shipping and courier services

Website hosting and technical service providers

These parties are required to protect your information and use it only for providing services on our behalf.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online system is completely secure, we strive to use commercially acceptable methods to safeguard your data.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can choose to disable cookies through your browser settings, although this may affect certain website features.

Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal data, subject to legal or business requirements

Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Third Party Links

Our website may contain links to third party websites. TOOREAL is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

TOOREAL may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us via WhatsApp.

WhatsApp Support: 0311 118 4220